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Hello Everyone!
Can I put myself in Time Out?
Customer service is the provision of service to customers before, during and after a purchase.
: a boy who is an enthusiastic devotee (as of comics or movies)
So a Klingon is a particular type of fanboy... a particularly frustrating type of fanboy...
So, at conventions (let's call them "cons" for brevity's sake) there are lots of fanboys. I mean LOTS of fanboys! Before a con opens, it is not unusual for the line of fanboys waiting to get in to snake through the lobby of the convention center, out of the front doors, and around the block (This is where having a "guest" badge is most useful. There is a bit of satisfaction when one walks past such a line and waltzes right through the entrance. And, God I hate to admit this, it makes one feel sort of... important... Kinda like a body guard for Captain America. Kinda like Macy's, on the day after Thanksgiving, waiting to open the doors until YOU get there. Sorry fanboy friends, I can't help it!).
They wear costumes, t-shirts and shorts, those goth jeans with all the chains, baseball caps, earrings and nose rings, and suits. They carry back packs, boxes (sometimes stacked several high), art portfolios, messenger bags, and small children. Sometimes they look like this:
photo from http://www.heroesonline.com/heroescon/
And sometimes they look like this:
OH! No! Sorry! I'm HIS fanboy....girl...whatever!
I have even seen a dad fanboy who displaced his baby to fill a stroller with comic book ephemera. His wife did not look pleased to lug said infant through the rest of the convention. Later when I saw fanboy dad's exhausted wife still holding the now dead-weight sleeping infant, I knew that this would be her last con and that fanboy dad would certainly regret his earlier decision.
At cons there are booths and booths of vendors. Vendors of comic books, toys, gaming paraphernalia, t-shirts, and all things manga. As I walk around the convention floor, I stop occasionally at these vendors just to see what's new, what's cool, and to buy the kids a little something. Inevitably my toes get stomped on. Sometimes I get gently shoved, head first, into the Transformers G1 Reissue Powermaster Optimus Prime. These boys, I mean fanboys, are serious shoppers! They know what they want and will go to each and every vendor to comparison shop. Nothing stands in their way (including the throng of Klingons who take up the entire aisle. Yes, I still have issues). They can manage the convention floor like Angelina Jolie manages her leading men. They are going for the throat and propriety be damned! This is something I can completely understand as I am just as much a bully in thrift, yarn, and fabric stores (in that order exactly).
But something miraculous takes place when a fanboy approaches the table of the comic book professional. They are no longer a shark in the sequential art sea. It's almost as if they've swigged a Red Bull and popped a Xanax at the same time. On the surface they are calm, polite, and sweet. But just below the surface, you can see the churning intense excitement of meeting one of the creators of the stories that make them happy. They are nervous when they speak and they say things like, "Excuse me, Mr. Harris. Would you sign a few of my comic books?" (I always chuckle when someone at least as old as my husband calls him "Mr.Harris". My husband is really not a "Mr. Harris". Plus, it's hard to understand the fanaticism when you wash "Mr. Harris'" underwear. Yes, I went there.)
My husband is one of the lucky people that makes a lot of fanboys happy. He's the second guy from the left.
http://blogs.dallasobserver.com/unfairpark/WarHeroesMeettheFanboys013.jpg
It is very important to Tony to make his fan base happy. He spends most of the time signing books sketching, and talking to fans at cons. After all, these are the people who make our lives possible... they pay our bills and feed our kids. Sometimes I wonder, however, just how far Tony will go to keep even the smallest of fans content!
So that, my dear Pupils, is the second part of your schooling in the comic book convention survival guide. I am sure you all will put it to good use. Remember: when in doubt, go back to the hotel and ask for the sommelier!